Wellness and Engagement Coordinator – Kingston, ON

Wellness and Engagement Coordinator

About Queen’s University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary
Reporting to the Director, Employee Wellness Services (Director), the Wellness and Engagement Coordinator (Coordinator) is responsible for promoting a culture of health and wellbeing on campus. This is achieved by developing, implementing and evaluating a variety of educational programs, services, policies and events to encourage healthy decision-making and healthy behaviour amongst faculty and staff. This position will work collaboratively with the broader Human Resources team and other areas on campus that are currently working to support employee wellness.

This position is focused on providing services that improve the mental and physical health of Queen’s employees, making it an exciting opportunity for someone looking for an opportunity to make a difference in the lives of people. Additionally, the successful candidate will join a flexible and supportive team environment that is constantly learning and improving their craft, which is needed as they face new and interesting challenges on a daily basis.

Job Description

  • Act as a subject matter expert on health communications
  • o Use current health communications theory and practice to identify, develop and implement strategies and plans for consistent and integrated communication for Human Resources, including Employee Wellness Services. This would involve working closely with the Communications and Projects Manager, within the Human Resources Department and Central University Communications and could include development of campus communication and educations resources such as teaching materials, promotional materials, displays, social media accounts and websites. Adjust information to fit intended audience, including instructional, informational, and promotional purposes.

    o Develop project communications plans, work with multi-stakeholder project teams to lead and monitor progress towards desired outcomes, ensure quality of work, and shift project directions as needed to ensure sufficient progress.

    o Follow the Queen’s Social Media Guidelines, recommend strategies for strategic engagements initiatives in response to cultural and social trends.

  • Working collaboratively with the Return to Work and Accommodation Services, Organizational Development & Learning (ODL) and Total Compensation Teams, the incumbent, develops and delivers a variety of health education and promotion workshops, information sessions, satellite and related events for faculty and staff to cultivate and enhance their health and wellbeing by:
  • o Planning, overseeing an allocated budget.
    o Researching and designing learning plans and supplementary materials to assist in the delivery and retention of health education.
    o Collaborating with departments to support the acquisition of knowledge and skills and the development of positive attitudes towards behaviors that protect and enhance healthy living and overall wellbeing. Work in collaboration with internal and external stakeholders, as required.
    o Consulting with client and community groups to assess current needs and priorities, as well as future programming and service requirements.

  • Leads campus-wide health promotion in collaboration with key partners by:
  • o Developing campus-wide initiatives and programs that collectively promote faculty and staff wellbeing in collaboration with campus partners.
    o Organizing and supporting Queen’s University Wellbeing signature events (e.g. Thrive Week, Thrive 365).
    o Participating in a variety of committees and working groups related to health programming, promotion, and services.
    o Act as a delegate of the Director on various working groups or committees, prioritize work and make decisions about work allocation and when to include other staff members for support.

  • Contribute to the development of departmental and University policies.
  • o Represent the interests of the department on campus and community committees.
    o Advise the Director on issues and policies covering health promotion or harm reduction.
    o Lobby for programs or services that enhance employees’ health and wellbeing.

  • Manages an existing set of health education programs by:
  • o Delivering health education programs directly as a facilitator or by coordinating delivery by external professionals.
    o Maintaining a directory of community supports and resources used for information, referral and advocacy.
    o Provide one-on-one healthy lifestyle consulting to employees (e.g. Health eating, sleep, physical activity, harm reduction, safe substance use).
    o Developing and implementing systems to track and maintain accurate client information, service delivery, feedback and other relevant program statistics to monitor program performance.
    o Revises program content and/or delivery by researching alternative options and consults other relevant stakeholders in making recommendations for improvements.
    o Oversee the development of educational resources including teaching materials, promotional material, displays and websites

  • Leads ongoing evaluation of health education and promotion by:
  • o Analysing, monitoring, and reporting on specific outcomes using a variety of assessment tools
    o Adjusting education and programming in response to evaluation outcomes, as necessary.

  • Preparing reports, proposals, and other written work as required ensuring information is clear, correct, and in a form suitable to its intended audience.
  • Performing duties consistent with the mandate of the HR portfolio, as requested.

  • Bachelor’s degree in a health discipline (e.g. Kinesiology, Physical Health Education, Health Studies, Education, Nursing) or related field.
  • 3 to 5 years recent related experience, with substantial training and experience in both Health Promotion and Adult Education.
  • Experience in designing, preparing and delivering presentations and workshops to diverse groups including allied professionals and the public, considered an asset.
  • Experience managing complex projects with multiple stakeholders.
  • Demonstrated knowledge of ethics review processes and coordinating program evaluation.
  • Proven experience with a variety of communication and social media platforms.
  • Satisfactory Criminal Records Check and Vulnerable Sector Screening required.
  • Consideration may be given to an equivalent combination of education and experience.

  • Demonstrated self starter, able to work under limited supervision in a busy environment, co-ordinate multiple programs/projects simultaneously and meet program goals; able to work both independently and within collaborative groups.
  • Ability to inspire a diverse and high performing team to work towards shared objectives and optimize team effectiveness by engaging diverse perspectives and empowering others. Is familiar with and applies best practices in diversity and inclusion practices, strategies, systems, policies, and is a role model for inclusive and culturally competent behaviour.
  • Sound project management skills and the ability to plan and coordinate multiple project/work initiatives effectively simultaneously.
  • Excellent judgment and clear and precise communication skills; written, verbal listening and presentation, including a high degree of diplomacy and confidentiality
  • Ability to effectivity develop and recommend creative and innovative strategies to promote campus wellness programs and services.
  • Ability to interact with people at all levels of the university with the highest professional standards of conduct and with acute sensitivity to the political and diverse environment.
  • Demonstrated strong analytical and problem-solving skills honed through researching and analyzing complex problems involving multiple relationships and interactions, where information is incomplete, missing or ambiguous, with the ability to pull diverse information together into a proposal that provides possible solutions.
  • Advanced computer skills with proficiency in using a variety of information technology tools and the ability to identify and adopt new tools to support projects effectively.

  • Determine direction and priorities for Human Resources programs within scope.
  • Determine communication strategies and content, determine the appropriate format of correspondence, reports, and proposals for a diverse audience.
  • Decide what advice and information to provide to internal and external stakeholders regarding priorities and initiatives.
  • Determine appropriate research approach and relevant information to include in reports and briefings.
  • Develop project plans to effectively support committees and working groups and to implement projects.
  • Determine the allocation of time, financial and material resources to new and existing programs.
  • Determine when situations require consultation with the Director.
  • Establish approaches to analytical problems and make recommendations for action. Determine options or range of solutions to problems where no clear guidelines exist
  • Decide on best alternatives or a range of solutions to a given problem, identifying potential risks and benefits of each.
  • Plan, implement, and evaluate administration policies, procedures, processes and practices in meeting university goals and priorities.
  • Employment Equity and Accessibility Statement

    The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

    The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at

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