JOB

PROGRAM MANAGER STRAT PROJ FLEET SVCS – Toronto, ON


    Job Category: Project Management

    Division & Section: Fleet Services, Fleet Services Business Management

    Work Location: Hybrid (office location 843 Eastern Ave.)

    Job Type & Duration: Full-Time, Permanent

    Salary: $103,303.20- $121,368.00, TM2495 and Wage Grade 7.5

    Shift Information: Monday to Friday, 35 Hours Per Week

    Affiliation: Non-Union

    Number of Positions Open: 1

    Posting Period: 21-Mar-2022 to 04-Apr-2022

The City of Toronto’s Fleet Services Division (FSD) provides a full range of fleet management services for City Divisions and Agencies. We direct the management of the City’s fleet including the acquisition, maintenance, asset lifecycle management, fuel infrastructure, business intelligence and the City’s industry leading Green Fleet Plan. The City of Toronto has the largest municipal fleet in Canada and one of the most complex Fleets in North America.

To provide strategic advice and support to the Director, Fleet Business Management and management staff responsible for Fleet Business Intelligence, Safety, Training and Contracted Services Operations. This role will focus on a range of strategic projects and initiatives that involve modernizing services and leveraging Fleet Technologies to drive data-driven decision making.

  • Manages the development and delivery of a portfolio of major, multi-stakeholder projects and programs associated with implementation of key Fleet Services and City priorities.
  • Develops and manages strategic projects and policies for Fleet Services from inception to completion with a goal to achieve desired benefits, implement evidence-based research, drive innovation and ensure alignment with overarching Divisional and Corporate policies and governance.
  • Assists the Director, Fleet Business Management to help address ongoing and emerging issues and priorities for the Division in a timely way to ensure the delivery of Fleet Services programs, initiatives and special projects.
  • Conducts advanced research studies and works with the academic community and industry to drive innovative projects.
  • Develops and Implements detailed plans and recommends policies/procedures regarding program specific requirements.
  • Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
  • Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
  • Conducts research into assigned areas ensuring that such research takes into account industry advancements, corporate policies and practices, legislation and initiatives by other levels of government.
  • Prepares reports to senior management, supporting recommendations on changes in business methods and processes including appropriate staffing levels, resource allocation, etc.
  • Aligns the objectives and practices of multi-disciplinary, cross-divisional teams to achieve divisional and corporate missions and goals, including the corporation’s Climate Change goals.
  • Manages confidential and sensitive information affecting personnel, operations and resources.
  • Builds, maintains and ensures positive working relations, including all correspondence with Divisional and Agency stakeholders, industry, contractors and government authorities associated with assigned projects.
  • Effectively gathers relevant information and performs analysis on a wide range of data and issues, often of a high profile nature, and in consultation with staff and senior management team members, as appropriate.
  • Participates in, and develops comprehensive Request for Proposal (RFP) and Request for Quotation (RFQ) documents for goods and services of varying complexity.
  • Prepares necessary reports to Committee or Council for various projects within the Division.
  • Develops and negotiates contracts, project changes involving time, scope and budget, and documentation to ensure the effective delivery of project goals.
  • Serves as a Fleet Services Division representative on joint interdivisional and Fleet industry working groups.
  • Post-secondary education in a professional discipline pertinent to the job function and considerable senior experience in the management of complex, multi-stakeholder programs which require delivery under demanding timeframes and conditions, or an acceptable combination of relevant education and experience.
  • Excellent report writing, communication (oral and written), presentation, interpersonal skills and ability to provide timely and comprehensive advice to senior management to assist in evidence-based decision making.
  • Considerable experience, preparing reports, briefing notes, business cases, strategy and research papers.
  • Extensive experience in strategic program and project business case development, cost-benefit analysis, industry analysis, and the development and implementation of associated strategies and policies – including the oversight and management of project teams delivering complex projects prioritized in related programs.
  • Experience leading multiple and diverse projects and change initiatives including but not limited to; organizational performance and excellence, and continuous improvement programs geared at leveraging technology to reengineer and automate business operations. Proven track record of innovative and result oriented leadership and the demonstrated ability to promote and foster teamwork and success.
  • Considerable strategic policy and project management experience in a related field – that includes briefing senior management, contributing to strategic planning, project planning and management as well as stakeholder engagement.
  • Extensive experience in the development and implementation of policies and programs in the public sector, or equivalent experience with the demonstrated ability to clearly articulate and deliver on goals and objectives.
  • Experience with financial management, budgeting and forecasting, including program/project financial planning and reporting.
  • Highly developed relationship building and communication skills with the ability to establish effective working relationships with employees, City divisions, outside agencies and other orders of government, and non-governmental organizations.
  • Sound decision making, problem solving and conflict resolution skills, with a past history of success demonstrating collaboration, innovation, organization, coordination and planning skills.
  • Ability to deal effectively throughout all levels of the organization, political representatives, consultants, contractors and the public with a developed sense of discretion, judgement and political acumen to deal with sensitive and confidential matters.
  • Ability to work independently, manage daily workload, set priorities and meet required deadlines with conflicting demands and changing priorities.
  • Working knowledge of the Occupational Health and Safety Act and Regulations (i.e. WHMIS, WSIB), Canadian Motor Vehicle Safety Standards (CMVSS) the Collective Agreements and related labour legislation.
  • Considerable demonstrated experience with Microsoft Office Suite (i.e. Access, Excel, Word, and PowerPoint).
  • A valid Ontario Class “G” Driver’s License with the ability to obtain a City driver’s permit upon employment.

Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City’s Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process.

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.



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